Your privacy is not merely a legal obligation to us — it is a moral responsibility we take seriously every day. This document clearly explains how halo88 collects, uses and protects your personal information.
Important Note: This Privacy Policy applies to all users who register, access or use the halo88 platform via the website or mobile app. By using our services, you agree to the data collection and usage practices described here.
Halo88 only collects information that is strictly necessary to provide a safe, transparent service that meets international standards for online gambling platforms. The following are the categories of information we collect:
| Data Category | Sample Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad / passport number | Age verification & KYC |
| Contact Information | Email address, phone number | Account communications & notifications |
| Financial Information | Bank account number, account holder name, transaction records | Deposit & withdrawal processing |
| Technical Data | IP address, device type, web browser, operating system | Security & fraud detection |
| Usage Data | Games played, session duration, wagering patterns | Experience improvement & responsible gaming |
| Communications Data | Customer support conversation records | Issue resolution & quality assurance |
We do not collect sensitive information such as biometric data, health information or criminal records unless required by applicable law or voluntarily provided by you in a specific context.
Every piece of information halo88 collects is used for legitimate, pre-defined purposes. We will not use your data for any other purpose without first obtaining your consent.
You may withdraw consent to receive marketing communications at any time via your account settings or by contacting halo88 customer support directly.
Halo88 continuously invests in robust security infrastructure to ensure your personal data remains protected at all times. The protective measures we implement include:
Account and transaction records are retained for the period required by applicable law, typically between 5 and 7 years. After this period, data will be deleted or anonymised in accordance with secure data disposal procedures.
While no system can guarantee absolute security, halo88 applies the highest industry standards to protect your data. In the event of a data breach affecting your information, we will notify you within 72 hours of discovery.
Halo88 does not sell, rent or trade your personal information to any third party for their own marketing purposes. However, there are limited situations where we need to share your data with others to keep the platform functioning properly:
All third parties we work with are required to sign binding data protection agreements, ensuring they handle your information to the same strict privacy standards as halo88.
halo88 is not responsible for the privacy practices of third-party websites or services that are not under our direct control. Please read the relevant third-party privacy policies before using their services.
Halo88 uses cookies and similar tracking technologies to enhance the user experience, ensure platform security and understand how players use our services. The following are the types of cookies used:
You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality or user experience of the halo88 platform. Cookie settings can be adjusted under the "Privacy" or "Settings" section of most modern web browsers.
You have certain rights regarding the personal data held by halo88. We are committed to respecting and facilitating the exercise of these rights:
You may request a copy of all personal data we hold about you at any time.
If any of your information is inaccurate or outdated, you may request an immediate correction.
In certain circumstances, you may request that your personal data be deleted from our systems.
You may request that we restrict the processing of your data in certain circumstances as defined by law.
You may request your data in a structured, machine-readable format for transfer to another platform.
You may object to the processing of your data for direct marketing purposes at any time without providing a reason.
To submit any request related to your privacy rights, contact the halo88 data protection team via live chat customer support. We will process your request within 30 business days.
The Know Your Customer (KYC) process is a vital part of halo88's commitment to platform security and anti-money laundering compliance. Here is how we handle data collected during this process:
The KYC process at halo88 is typically completed in under 10 minutes for clear and complete documents. Ensure your document photos or scans are well-lit and all information is legible to speed up the process.
In the course of global operations, halo88 may need to transfer your personal data to servers or entities located outside Malaysia. Such transfers only take place when necessary and are subject to the following safeguards:
By using the halo88 platform, you agree to the transfer of your personal data outside Malaysia subject to the safeguards stated above. If you have concerns about international data transfers, please contact our data protection team for more information.
Halo88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal developments or changes to the services we offer.
When a significant amendment occurs:
We encourage you to review this page regularly. Your continued use of the halo88 platform after the effective date of any amendment constitutes your acceptance of the updated policy.
If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, do not hesitate to contact us through the following channels:
For official privacy rights requests such as data access, correction or deletion, please state "Privacy Request" as your message subject so it can be handled promptly by the relevant team.
We do not merely meet legal requirements — we genuinely care about the safety and privacy of every player.
All data moving between your device and our servers is protected with the same highest-grade encryption used by leading banking institutions worldwide.
The identity verification process is conducted through fully encrypted channels. Your documents are never exposed to unauthorised parties at any stage.
Our intrusion detection system monitors for suspicious activity around the clock, enabling a rapid response to any security threats before they can affect your account.
Halo88 has never sold and will never sell your personal information to advertisers or data brokers. Your data belongs to you — not to us as a business asset.
Manage your own privacy settings, cookies and marketing communication preferences through the easy-to-use account settings panel on the halo88 app or website.
The halo88 platform undergoes comprehensive security testing by independent experts every quarter, ensuring our systems remain current against the latest cyber threats.